To get American Airlines to answer, try calling their main customer service number early in the morning when wait times are usually shorter. Utilize their website's live chat feature or reach out via social media for quicker responses. Additionally, you can visit an American Airlines ticket counter at the airport for in-person assistance.  

If you cancel your American Airlines flight, whether you lose your money depends on the fare type and timing of the cancellation. Some fares may be non-refundable, but you might receive a credit for future travel instead.It's essential to check the specific terms and conditions of your ticket.+1-866-463-2404